At Design Club Studio, we are committed to transparency and professionalism. Please review the following policies before completing your order.

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🔄 Refund & Returns Policy

Because our services are digital and implementation begins immediately after payment:

• No refunds will be issued once the service has started.
• By completing your purchase, you agree that work will begin right away.
• Refunds are only possible if the service is not delivered within the promised timeframe and no valid communication is provided regarding delays.

Important:

Refund requests must be submitted within 7 days after the delivery deadline by emailing us at:

📧 [email protected]

If you have questions, please contact our support team.

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💳 Terms of Payment

✅ Secure Checkout

• All payments on our website are SSL-encrypted and processed through trusted third-party providers like PayPal, Stripe, and Wise.
• We do not store any of your payment information on our servers.

💼 Payment Conditions

• Full payment is required in advance for all services.
• Work starts immediately after payment, which is why refunds are not applicable once service has begun.

🌍 Legal Compliance (U.S., Europe & GCC)

🇺🇸 United States

• All online transactions are processed in compliance with PCI-DSS (Payment Card Industry Data Security Standards).
• We follow U.S. e-commerce laws related to data protection, refund rights, and consumer transparency.

🇪🇺 European Union

• We are fully compliant with GDPR (General Data Protection Regulation) for handling personal data.
• All payments meet Strong Customer Authentication (SCA) and PSD2 (Revised Payment Services Directive) regulations to ensure secure and verified transactions.

🇸🇦🇦🇪🇶🇦 GCC Countries

• We comply with applicable e-commerce regulations in the GCC, including:
  • Consumer Protection Laws in Saudi Arabia, UAE, and other GCC countries.
  • Ensuring transparent pricing, clear refund terms, and secure payment methods.
• All services are delivered digitally and align with regional business practices to avoid VAT or customs issues.

Note:

Customers from all regions are entitled to clear invoicing, secure payment processing, and fair service delivery under international e-commerce guidelines.

• European Union: We comply with GDPR, SCA, and PSD2 regulations. All customer data is handled securely under EU law.

For more details on global consumer protection laws, visit FTC or EU Consumer Rights.

💵 Currency, Taxes, and Fees

• All prices are exclusive of VAT unless otherwise stated.
• Currency conversion or international transaction fees (if applicable) are the client’s responsibility.

❌ Failed or Late Payments

• Projects will pause in the case of failed or overdue payments.
• Any unpaid invoice may lead to project cancellation unless resolved promptly.

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If you have questions about this policy or need help with a payment, please contact:

📧 [email protected]